Hostme v2 - Restaurant Host26.9.28 - App Store

Hi! We're Hostme.

For years we've been the reservation book, the waitlist and the floor plan behind thousands of restaurants - from tiny cafes to growing groups. This update is the biggest thing we have ever shipped: we rebuilt Hostme from scratch.

Not repainted buttons - rebuilt. It's noticeably faster, smarter and, honestly, just nicer to use. Everything you had is still here, and most of what you kept asking us for finally is too.

What's inside:

. Guest book and a real CRM - we remember every guest: visit history, favorite table, allergies, birthdays. Tags and auto-tags sort your guests for you, and from there - segments, campaigns, reports and funnels. A guest walks in a second time and it feels like you've known each other for years.

. Floor timeline - the whole day's load at a glance. You instantly see where it's busy, where it's empty and where to seat a party of eight.

. Floor plan - drawn like in a proper editor, not a millimeter at a time with the mouse. You can even generate it from a photo or a hand-drawn sketch.

. Waitlist done properly - promised wait time, place in line and a call timer, with the guest kept in the loop.

. Chats from every channel in one window - SMS, WhatsApp, Telegram and the rest are no longer scattered across ten tabs.

. Call history - who called, when and what about. Nothing gets lost.

. Dashboard and clear reports - bookings, guests and floor load on one screen. In plain language, no spreadsheets to decode.

. "Restaurant today" widget on your Home Screen and Lock Screen: floor occupancy, bookings, requests, the waitlist and the guests worth preparing for - VIPs, birthdays, large parties, allergies.

. Online bookings from your website, Instagram, Facebook and Google - with deposits, prepayments and your own cancellation rules.

Plus a dark theme, push notifications about bookings, and a search that finds any setting and any help article at once - in a couple of seconds.

And what hasn't changed: one simple subscription. No per-cover fees. Ever.

Noticed something odd, or got an idea? Write to us - we read every message and fix things fast. Your wins are our wins, and the rough edges are ours to fix.

Thanks for being with us. Let's go!

- The Hostme team

Version History We rebuilt Hostme from scratch — and we're pretty sure it deserves a Michelin star for best sequel. We've been told that's not how the stars work.

• Guest book and a real CRM: tags, auto-tags, segments, campaigns, reports and funnels
• Floor timeline — the whole day's load on one screen
• A rebuilt floor plan editor — you can even generate a plan from a photo or a hand-drawn sketch
• Waitlist done properly: promised wait time, place in line and a call timer
• Chats from every channel in one place — SMS, WhatsApp, Telegram
• Call history
• A new dashboard and reports you don't need to decode
• "Restaurant today" widget for the Home Screen and Lock Screen: floor, bookings, requests, waitlist and today's key guests
• A brand-new Help Center: hundreds of articles and step-by-step guides, with help on every screen — one search finds any setting and any article at once
• Push notifications about bookings, a dark theme and a fast search

It's noticeably faster. Thanks for being with us! 26.9.28 Sep 28 This update brings major improvements to guest engagement, reservations, and the booking experience.

– Campaigns — run email, SMS, and WhatsApp campaigns directly from the app

– Reservations Waitlist — add guests to a waitlist when a time slot is unavailable and confirm them when a table opens up

– Guest photos — upload and display guest photos in the guest profile, guestbook, table cards, and reservation cards

– Improved booking experience — better payment error handling for Square and Stripe, clearer validation, and a smoother reservation flow

– Widget improvements — guests can choose their preferred notification channel in the booking flow

– Expanded language support — added Korean and Japanese, plus improved translations across supported languages

We’ve also improved guest search, waitlist workflows, WhatsApp tools, email editing, and fixed a range of smaller issues across the app. 4.2.1 Apr 9 Fixes and improvements:
• Push notifications and deep links on iOS now work properly again.
• We’ve also squashed plenty of small but annoying bugs. 4.0.1 10/19/2025 Big updates, now in the App Store!
Even though the app hasn’t been updated in the App Store for a while, we’ve been actively rolling out new features inside the Hostme web app. Here's what's new:

New Mini Card Design
A whole new look and feel — our redesigned mini cards bring a faster and smoother experience to your daily operations.

Blacklist Guests
You can now block guests who misbehave. They won’t be able to place orders, join waitlists, or make reservations online.

Guest Tags
Add custom labels to guests to personalize service and segment your database with ease.

Guestbook Improvements
Redesigned guest list with sorting, filters, export, and a new search experience.

Improved Search
Your search results are now grouped by status: Upcoming, Seated, Waitlist, Cancelled, Closed and Guests.

Now on WIX App Market
Hostme is now fully integrated with Wix — discover us on the Wix App Market!

Smarter Reservation Tools
New options for customizing cancellation messages, and a welcome to-do list for new customers.

Facebook, Instagram, WhatsApp Integration
Connect with guests where they already are! Take reservations directly from Facebook and Instagram, and share real‑time updates through WhatsApp.

And more...
Support for Google Reserve events, plus other interface and performance improvements.

Thanks for using Hostme — more updates coming soon! 4.0 09/05/2025 Update app icons 3.5 08/25/2023 • Improved restaurant reservation flow
• Improved interfaces
• Improved performance
• Bug fixes 3.4 02/03/2022 Thank you for using Hostme! We have been hard at work to bring you compelling new features. In addition to the necessary bug fixes and enhancements, our latest update includes:
Capacity management, especially relevant in the time of COVID restrictions.
Access to the waitlist feature in Reserve with Google to better manage your guest flow.
Contact us if you have any questions!

The Hostme Team 3.3 03/18/2021 Hi, here’s Ilya! Yeah, the same guy from the many chat pop-ups in the app.
I’d like to say sorry. Sorry for not updating the iOS application for quite a long time. I know, everyone loves updates. Something new, fresh, exciting, right? And where's the Hostme update? Here it is.

We added tons of features, fixed issues and improved the app performance. We added more languages to support. Take a look at the core changes:

• Ordering - manage online or phone delivery and pickup orders with Hostme.
• Sort, Group, and Filter – set up the way you need to see your lists.
• New Reservations Screen – Updated View Modes and Date filter
• New Waitlist Screen – Updated List View
• Events - create events and manage public events.
• Reserve with Google – receive reservations from Google Maps and Search
• Turn on/off online reservation slots – easily toggle availability for time slots
• Floor Plan Layouts – create multiple floor plan layouts
• Service Screen Views – easily switch between “only floor plan”, floor plan + column or just columns
• Server Stats - track your servers’ work loads throughout the day
• Consolidated Floor View – see all floors on the same screen 2.5 06/24/2020 Thanks for using Hostme! Every update of our app includes improvements for speed and reliability.

What's new:
• Estimated wait time based on actual table statuses
• Integration with Lightspeed POS
• Integration with Kounta POS
• Consolidated floor plan
• Improvements in server and zone management
• Support for 8.0 devices

Let us know what you think at support@hostmeapp.com
Sincerely yours,
Hostme team. 2.3 04/04/2019 Manually Track Creators/Editors
Easily Adjust Reservation Duration
Reservations Grid View
Deposit Management
Sell your tables online
Limit covers per slot by day and time
History Logs
Custom alerts as push notifications 2.2 10/25/2018 ability to print reservation list
ability to print reservations on a table view
flexible covers per time slot configuration
"get in line" web widget for your website 2.0 03/20/2018 -improved waitlist and reservation details visualization
-more flexible restaurant's availability configuration
-minor bug fixes and improvements 1.92 02/26/2018 -create your own additional guest request labels
-rich public profiles
-integration with Facebook and Google places
-visually see how your restaurant is reserved for the exact same time in the future 1.91 02/13/2018 1) Request deposits for reservations or charge guests a cancellation fee. Help reduce no-shows and the resulting revenue losses.
2) Improved interface and reservation flow to speed up the process of adding new parties to Hostme. Accelerates front-of-the-house operations and reduces the amount of time spent training staff.
3) Manually approve new reservations and approve reservations without a table assignment.
4) Block tables or block specific times - or entire days - for online reservations.
5) New view to quickly assess occupancy per hour and per table. 1.90 01/04/2018 1) Fresh feel and a better experience for administrative console. More changes are coming step-by-step this summer.
2) Adjust the minimum booking notice. Use minimum notice to stop people making bookings that start too soon.
3) Ability to switch off the sessions screen when you add a new reservation, so now you can hide this step.
4) Now you can allow guests without phone number or email to be saved in your guestbook. 1.84 04/06/2017 Bug fixes and improvements 1.81 03/14/2017 1)Ability to reopen a reservation if you have seated or closed it accidentally.
2)Ability to switch special requests off for the online reservation webpage
3)Ability to add a new guest in the guestbook.
4)Bug fixes and improvements 1.80 03/13/2017 1)Ability to reopen a reservation if you have seated or closed it accidentally.
2)Ability to switch special requests off for the online reservation webpage is coming soon under the same settings
3)Ability to add a new guest in the guestbook.
4)Bug fixes and improvements 1.79 03/11/2017 1)Server rotation. Hostme will suggest the next three servers to be assigned a table.
2)New floor map tools and improved performance
3)Online reservations are available in 7 languages 1.77.4 02/17/2017 1)We made a number of small UI improvements to make the mobile user experience in the floor plan editor even better
2)Guests can invite other participants to the reservation and restaurants collect more data
3)Reservation confirmation email contains an "edit reservation" link that allows guests to change or cancel the reservation.
4)Allow the assignment of big groups to multiple tables when adding a walk-in party
5)Server's picture and name on the side panel 1.76 02/07/2017 1)We made a number of small UI improvements to make the mobile user experience in the floor plan editor even better
2)Guests can invite other participants to the reservation and restaurants collect more data
3)Reservation confirmation email contains an "edit reservation" link that allows guests to change or cancel the reservation.
4)Allow the assignment of big groups to multiple tables when adding a walk-in party
5)Server's picture and name on the side panel 1.75 02/03/2017 1)We made a number of small UI improvements to make the mobile user experience in the floor plan editor even better
2)Guests can invite other participants to the reservation and restaurants collect more data
3)Reservation confirmation email contains an "edit reservation" link that allows guests to change or cancel the reservation.
4)Allow the assignment of big groups to multiple tables when adding a walk-in party
5)Server's picture and name on the side panel 1.71 12/21/2016 This is the major release that includes:
New reservation widget. We are introducing a brand new reservation widget that you can place on your website. Not only does it come with a new style and different orientation options, it collects more information about your guests, such as email, food preferences, allergy, event type and more. Read about all these improvements below.
Online reservation page for restaurant. Every restaurant in our system has a page with information about the restaurant and an online reservation form. Restaurants can add a link to this page to their website or to the restaurant's profile on Yelp, Google, TripAdvisor or any other business catalogs, to make it easy for visitors to book a table on-the-go.
Reservation and Waitlist Dashboard Improvements. This release includes improvements and additions to the reservations and waitlist user interfaces. These improvements include a message center, reservation search, reservation list view and more. Read more about these updates below. 1.70 12/01/2016 - UI updates
- performance improvements 1.54 06/08/2016 - startup improvements
- package size optimization
- performance improvements 1.53 05/05/2016